When looking for a serious rental agency, the following steps should be taken to avoid fraud

  4. May 2023

To separte professional renting agency from a fake one and to avoid falling for a scam, experts recommend the following steps:

1, Check the company’s phone number and make sure there is an office and a person who answers. Make sure the rental agency offers good customer service and is available in case of emergency.

Even we have the home phone number of our 5 main staff members in the “About Us” section and can communicate with us at any time.

2, Check if the travel agency or real estate agency in Spain has a CIF / NIF or VAT number. This information can usually be found in the imprint of the website. If the website does not have an imprint, this is a bad sign.

Ours is in the imprint under: Imprint – Ibiza Selected – Luxury Villa Rentals (ibiza-selected.com)

3, Check if the agency has a real address and has an agency licence. You can also write to the tourist offices or the relevant tourism authorities to check the existence and legality of the company. The email is: [email protected] or https://ibiza.travel/en/contacta/

4, If you make an online booking on a platform like Airbnb or Booking etc., you should be aware that these portals have no control over the houses. We had 7 clients last year alone who came to us from these portals and asked us for help. Because with these portals you first have to make the journey and if you find out on the day of moving in that the house is not available, the portals offer something at a similar price, whereby this is always higher for a short-term booking in Ibiza. So you definitely don’t get the same standard and have to take what is still available. Furthermore, these portals charge a service fee, without providing any real service, of 16% – 20% on the owner price and for most villa for rent we are below these commissions with service.

5, If possible, look for a rental agency with many years of experience and a proven track record. Check reviews from other customers on Facebook, Instagram and Google maps and make sure the company has good recommendations. By following these steps, you can ensure that you find a professional letting agency and avoid falling for a fake one.

Ibiza Selected S.L. has 17 years of experience in villa rentals in Ibiza and offers legalised holiday accommodation for months, weeks or just 3-5 nights that can accommodate up to 12 (22) people. Our professional rental agency personally inspects each villa in Ibiza and shares personal improvements with the owner on each visit. Upon arrival, Ibiza Selected assists the client either from the office or directly at the airport and provides a transfer to the villa if requested. We explain all details beforehand and have a 24-hour telephone number in case of problems. In addition, our villa agency has mobile workmen who can usually intervene immediately in case of emergencies.

We have over 520 villas at our disposal, which we cannot even show all on the internet. For an individual offer call us at +34 662629295 ( Patrick ) or alternatively +34602494652 (Angelina) or write us an email at [email protected]